AI is most useful when it removes repetitive work, improves reporting or helps staff find information faster. The best starting point is not the tool itself, but the workflow that causes friction.

Good first candidates

• Summarising internal documents and procedures.
• Drafting responses, reports and meeting notes.
• Extracting information from forms, emails or invoices.
• Improving document routing and approval workflows.
• Building safer prompts and usage guidelines for staff.

A short AI readiness review can identify where automation will actually save time and where a simpler process change is enough.